Exchange & Return Policy

Exchange & Returns

Bradaz &Co will happily accept returns due to change of mind as long as a request to return is received by us within 30 days of receipt of item and are returned to us in original packaging, unused and in resellable condition.

Return shipping will be paid at the customers expense and will be required to arrange their own shipping.

 

Once returns are received and accepted, refunds will be processed to store credit for a future purchase. We will notify you once this has been completed through email.

We will refund the value of the goods returned but will NOT refund the value of any shipping paid.

Faulty Items

No one likes discovering that the product they bought is damaged, faulty or incorrect! In an unlikely situation like this please send us an email with your Order number and include whether it is faulty, damaged or incorrect. Photos with evidence of the faulty item will be asked for.