Shipping & Covid-19 Impacts
We are currently experiencing delays with some of our carriers. We apologise for any inconvenience this may cause and will do our best to keep you informed of any updates.
Shipping & Dispatch
All orders under $50 include a flat rate of $6. Shipping costs are calculated during checkout based on weight and destination of the items in the order. Payment for shipping will be collected with the purchase.
This price will be the final price for shipping cost to the customer. The estimated timeframe for standard delivery is 3-10 business days. The actual delivery speed will depend on where the item is being posted from/to, and the current volumes in our delivery network at the time of posting.
- Orders are usually dispatched within 2 business days of payment of order. Our warehouse operates on Monday - Friday during standard business hours, except on Public holidays at which time the warehouse will be closed. In these instances, we take steps to ensure shipment delays will be kept to a minimum.
- In general, domestic shipments are in transit for 3-10 business days. However due to Covid-19 lockdowns and restrictions delays will occur. Your parcel will take 2-3 weeks max. due to courier delays.
Change Of Delivery Address
For change of delivery address requests, we are able to change the address at any time before the order has been dispatched. An email will need to be sent to us updating your delivery address, no later than 24hrs after receiving your confirmation email.
P.O. Box Shipping
Bradaz &Co will ship to P.O. box addresses using postal services only. We are unable to offer couriers services to these locations.
Express Post remains our fastest delivery option, but current circumstances mean we can't guarantee next-business-day delivery at the moment.
The best way to track your deliveries is through AUSPOST mobile app. Get expected delivery dates, localised service updates and stay notified if things change. You can also track your parcels on the AUSPOST website by using our tracking tool.
Delivery delays may be experienced
Extended lockdowns across our most populous states mean record numbers of people are shopping online. This has caused an unprecedented surge in parcel deliveries.
AusPost has been affected by temporary facility closures and on any given day have around 500 of their people in precautionary self-isolation in accordance with state regulations.
Fewer passenger flights means we have less air freight capacity. Many domestic and international routes are currently suspended, and remaining routes have much lower frequencies.